Effective date: September 6, 2026 · Contact: help@morescales.com
1. Acceptance and eligibility
These Terms and Conditions (“Terms”) govern your use of the MoreScales website and any proposal, campaign, consulting, lead-generation, appointment-setting, pay-per-result, podcast-led growth, or related service that references them. By using the website or purchasing services, you confirm that you can enter a binding agreement for yourself or the business you represent. If a signed proposal, statement of work, data-processing agreement, or lead agreement conflicts with these Terms, the signed document controls for that conflict.
2. Website information
Website content is provided for general business information. Examples, calculators, forecasts, illustrations, sample accounts, and target metrics are not guarantees, legal advice, financial advice, or promises of future performance. You are responsible for evaluating whether a strategy fits your offer, market, economics, sales capacity, and legal obligations. We may update, correct, suspend, or remove website content without notice.
3. Service scope and changes
The exact deliverables, channels, target market, qualification rules, campaign volume, timeline, fees, and responsibilities will be stated in a written proposal or agreement. Work outside that scope requires written approval and may involve additional fees or time. Launch dates depend on timely access, accurate client information, approvals, infrastructure readiness, third-party systems, and payment. Delays caused by missing client inputs or approvals may move the schedule without creating a refund right.
4. Client responsibilities
You agree to provide accurate information about your company, offer, audience, claims, pricing, exclusions, and sales process; review and approve campaign materials on time; maintain any required licenses and permissions; protect account credentials; use delivered leads responsibly; promptly honor suppression or opt-out requests; and comply with applicable advertising, privacy, telemarketing, email, employment, consumer-protection, and industry-specific laws. You may not ask us to use false identities, deceptive claims, unlawfully obtained data, discriminatory criteria, prohibited products, or abusive messaging.
5. Performance and definitions
Outbound results depend on factors outside MoreScales’ control, including market demand, offer quality, brand reputation, pricing, competition, data availability, platform policies, deliverability, buyer behavior, and your sales follow-up. Unless a signed agreement expressly says otherwise, we do not guarantee replies, leads, appointments, attendance, opportunities, revenue, or return on investment. A “lead,” “qualified lead,” “appointment,” “accepted appointment,” “opportunity,” and “close” means only what the applicable written agreement defines. Activity and target numbers are not completed results.
6. Pay-per-result services
For pay-per-lead, pay-per-appointment, or pay-per-close work, the agreement must state acceptance criteria, exclusions, duplicate rules, dispute windows, replacement rules, attribution methods, attribution period, reporting access, success event, and payment timing. A client must raise a documented dispute within the stated review period; otherwise the item may be treated as accepted. No-show, cancellation, reschedule, invalid contact, existing relationship, and wrong-fit rules are governed by the signed agreement, not assumptions or website copy.
7. Fees, invoices, and taxes
Fees are stated in the proposal and are due in the currency and schedule shown there. Unless required by law or expressly agreed, setup work, purchased infrastructure, data, completed services, and committed campaign capacity are non-refundable. Late or failed payments may pause work and extend timelines. You are responsible for applicable taxes, duties, bank fees, and currency charges except taxes imposed on our net income. We may recover reasonable costs associated with overdue undisputed amounts where permitted.
8. Intellectual property and permitted use
Each party keeps ownership of materials it owned before the engagement. After full payment, you may use final client-specific deliverables for your internal business and approved campaigns. MoreScales retains ownership of its general methods, templates, systems, know-how, reusable code, processes, and improvements that do not disclose your confidential information. You grant us a limited license to use materials you provide only to perform the services. You represent that you have the rights required for those materials.
9. Confidentiality, data, and third parties
Each party will use reasonable care to protect non-public business information received from the other and will use it only for the engagement, except where disclosure is authorized or legally required. Services may depend on third-party providers for hosting, calendars, email, data, payments, automation, communications, and analytics. Their availability, policies, pricing, and decisions are outside our control. We are not responsible for an interruption or account action caused solely by a third party, but we will make reasonable efforts to help identify practical next steps.
10. Suspension and termination
Either party may terminate according to the signed proposal. We may immediately suspend or terminate access or services for non-payment, unlawful instructions, material breach, security risk, abuse, platform-policy violations, or conduct likely to harm recipients, MoreScales, a client, or a third party. On termination, outstanding undisputed fees remain due. Sections that by their nature should survive—including payment, confidentiality, intellectual property, disclaimers, limitations, indemnity, and dispute terms—will survive.
11. Disclaimers and limitation of liability
To the maximum extent permitted by law, the website and services are provided on an “as available” basis. MoreScales disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability. Neither party will be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, or lost profits, revenue, goodwill, data, or business opportunities, arising from these Terms. To the maximum extent permitted by law, MoreScales’ aggregate liability relating to a claim will not exceed the fees paid by you to MoreScales for the affected service during the three months before the event giving rise to the claim. Nothing excludes liability that cannot legally be limited.
12. Indemnity and disputes
You agree to defend and indemnify MoreScales against third-party claims arising from your offer, products, approved claims, instructions, unlawful use of data, breach of these Terms, or violation of another person’s rights, except to the extent caused by our proven misconduct. Before filing a formal claim, the parties will try in good faith for 30 days to resolve the matter through written notice to help@morescales.com. Governing law, courts, arbitration, and venue should be specified in the signed client agreement after advice from qualified counsel.
13. General terms
You may not assign an agreement without written consent, except in connection with a genuine merger or sale of substantially all assets. We may use subcontractors while remaining responsible for the contracted scope. Neither party is liable for delay caused by events beyond reasonable control. Failure to enforce a term is not a waiver. If a term is unenforceable, the remaining terms continue. These Terms and referenced signed documents form the entire agreement for their subject. Electronic approvals and signatures may be accepted. We may update website Terms prospectively; material changes to an active signed engagement require the process stated in that agreement.
This document is a general operational draft, not legal advice. MoreScales should have qualified counsel insert the correct legal entity name, business address, governing law, dispute forum, tax treatment, and jurisdiction-specific provisions before relying on it as a final contract.